READ THE FULL ARTICLE ON DISCINSIGHTS BY PEOPLEKEYS
Active listening is an interpersonal skill that every top professional needs. No matter if you are a business professional, sales person, executive coach or business consultant, active listening is an essential part of utilizing your knowledge of human behavior. It allows us to take both verbal and non-verbal cues from clients and begin to understand their every need.
Remember, DISC is all about observable behavior so here’s where active listening and observing will give you a competitive edge. Understanding DISC personality styles and acting in sync with their natural drive will let your clients continue to feel important, and you will continue to earn their loyalty through improved service and genuine commitment to the long-term success of each brand.
READ THE FULL ARTICLE ON DISCINSIGHTS BY PEOPLEKEYS TO FIND OUT HOW ACTIVE LISTENING WILL HELP YOU BECOME A BETTER LEADER.