It’s 2016, and We Still Lack Preference for Virtual Meetings. Here’s Why.

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PREVIOUSLY PUBLISHED TO TMC NET’S REAL TIME COMMUNICATIONS With the mobile workforce revolutionizing businesses, both small and large, it’s becoming more conventional to meet our clients and business partners for a quick chat over the wire. While it’s pretty cool to think back to where we were just ten years ago, we’re still not as far as we would think. In fact, GFK, a firm dedicated to market research in Technology, reveals that only a quarter of U.S. consumers are regularly engaging in digital interaction and consider it just as good as being face-to-face. Overseas consumers reflect similar sentiments. Globally, women are more apt to welcoming virtual interactions than men. In the United States, it’s the men, who more strongly agree with the fact that meeting face to face is “just as good.” While it is true that nothing compares to human interaction, one can argue that with collaborative tools, productivity is actually maximized through evolved technologies and real-time communications. One could also argue that corporate dollars are being saved, where they previously splurged on luxurious business trips, both cross-country and cross continental. Not so surprisingly, only 20-30 percent of all consumers completely disagree. This leaves a majority of overall […]

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YouVisit Contributes Major Change to VR Markets

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PREVIOUSLY PUBLISHED TO TMCNET’S WEARABLE TECH NEWS While virtual reality has been available to consumers for more than 20 years, it doesn’t seem like it caught on too well until recently. Companies like Google Cardboard, Oculus Rift and Samsung Gear VR have made virtual reality more mainstream, and now everyone is trying to get some action. YouVisit, a company with the mission of showing you the world, has developed one of the world’s largest collections of interactive virtual reality content. In fact, they have made it possible for user-generated virtual reality experiences, giving individuals, educational institutions and business all over the world the opportunity to create their own virtual reality content. Providing what some are quoting to be the “industry’s highest resolution VR experience,” YouVisit has formulated an algorithm said to be viewed at almost five times the resolution of other standard virtual reality content. The visuals are said to be so realistic, that users almost forget that they never left their living room. YouVisit’s algorithm cuts down download times and allows each experience to be powered at a higher resolution but at a much lower bandwidth. This takes place by allowing the user experience to transform how the algorithm […]

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ShoreTel Expands Globalization Growth Through HYBRID System and Voxbone Partnership

Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

PREVIOUSLY PUBLISHED TO TMCNET’S UNIFIED COMMUNICATIONS ShoreTel, provider of unified communications solutions and phone systems, has decided to partner with Voxbone in extending the reach of its Cloud PBX Service. Voxbone is a global provider of virtual local and business-centric telephone numbers, serving both individual and enterprise consumers. Impacting global expansion strategies, ShoreTel’s partnership with Voxbone will enhance enterprise operations, by allowing clients to be reached by customers outside of their current territories and markets.   ShoreTel recently launched the Connect CLOUD, providing fully hosted management to benefit collaboration and unified communications experiences. This not only establishes a centralized universe for companies working across continents, but it also allows them to receive direct inward dialing (DID) extensions that facilitate global demand through a carrier-grade network. Voxbone, an industry choice for many, has partnerships with national carriers all over the world, providing service possibilities to the end-customer.  They not only assign traditional geographic-based numbers, but they also provide regional 800 numbers and the ability to receive text via virtual mobile numbers. This is extremely important for organizations that are switching from strict call center models to contact call centers in keeping with modern progression. This move also facilitates customer contact through multiple […]

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Could Phishing Expeditions Stop Cold with Deeper Insight?

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PREVIOUSLY PUBLISHED TO TMC NET SECURITY Easy Solutions, a fraud protection company, recently did some research into phishing attacks against a Top 25 US Bank during a three-month period. From September of 2015 until December, it seems these “phishermen” were quite busy. What’s most alarming is that these attacks were done during a season that leaves us most vulnerable to attack and where many of us won’t even realize that have been a victim until much later on. During such a busy time in commerce, many of us won’t even know we were victims until much later down the road. This next bit of information might tell us why. Easy Solutions broke down over 3,030 cases at just that one bank. What’s most interesting about this finding is that in each case, the common denominator was that each instance targeted around 190 people on average. If we factor in how many banks there are – not just in the United States, but all over the world – and consider that this is a yearlong plague, we start to see the bigger picture. Easy Solutions grouped the attacks into three main categories. Parameters were based on how sites were created as […]

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Telefonica and Juniper Networks Enforce Rich Content Delivery Through New Infrastructure Delivery

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PREVIOUSLY PUBLISHED TO TMC NET’S NFVZONE Content providers strive to provide the best experience to the end-user. This means speed, resolution and easy access to on-demand content. As content gets bigger, bulkier and part of larger conglomerate of in-demand content, there is often a sacrifice in load times, the amount of content that can be displayed at once and even the availability of content from time to time. Last week, Telefónica Spain joined forces with Juniper Networks, yet again, to combat the disruptions we often face in content consumption across several channels and platforms. This partnership aims to rollout a new solution in support of enhanced delivery of rich content and cloud-servicing. Telefónica, service provider to over 329M customers around the world, teams up with Juniper Networks in transforming the current Fusíon Network infrastructure to provide better services to clients through television, high speed Internet and mobile services from a single IP network. The companies aim to better serve enterprises, providing rich cloud services, as well. One focus of interest is providing better inter-connectivity to content providers, content delivery networks and data centers, who rely on such systems to work seamlessly and without interruption. There is nothing worse than losing […]

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As Traditional Media Consumption Shifts, So Do Trends in Social Media Engagement Strategies

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A recent study by PQ Media, a market research agency focused on competitive intelligence as it relates to some of today’s top media and technology organizations, disclosed findings that highlight the future of traditional media and how the shift is being led by a highly social Gen-X crowd. Their reports show that 2.1 percent of all traditional media consumption is sure to decrease by 2019. Of course, this figure is conservative. Millennials are known for influencing tech innovations in the workplace. But, the Gen-X audience is the true leader in digital media interests. They spend more than 25.3 hours a week on average, consuming “doubled-up” digital media content. This consumption overlaps social media engagement and online collaboration. “Increasingly, online and mobile media usage is being driven by the digital brand extensions of traditional media, driving up overall media as more content is re-purposed for digital devices, such as internet and mobile video streaming of TV programs and movies; online radio stations; web-based multiplayer editions of console video games; and mobile newspaper and magazine apps,” said PQ Media President and COO, Patrick Quinn. The combined consumption of digital media and traditional media is totaled on average at 64.7 percent of our […]

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Where is Mobile Content Management Headed?

Call Accounting, Telecom Cost Management, Telecommunications, ISI, Call Recording, Content Management, Mobile, Connected Devices, Unified Communications,

ARTICLE PREVIOUSLY PUBLISHED TO TMC NET’S CALL ACCOUNTING We are consumers. Whether for work or play, we know exactly where to go to get the content we need to get the job done. We create. We embrace. We indulge. We share. So, is it really that hard to believe the 2016-2020 Global Mobile Content Management report forecasted a 21.8 percent CAGR growth in mobile content management, driven by mobile accessibility? By swiping screen to screen, we are leading rapid trends in the corporate world and forcing the mobile workforce to stay productive. Flexibility in our schedules, cloud computing and a millennial workforce has proven a great mix for the corporate realm. Not only does it allow businesses to stay open past business hours, but it allows for a more productive organization. Better communication is cultivated and collaboration is easier to manage thanks to mobile solutions. Because we can access our desks from the beach, we tend to be more proactive in getting work done. We no longer have to wait until 9 a.m. or rush around to make a 6 p.m. deadline. Furthermore, we no longer have to call in a favor just to have someone meet us at the […]

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Mitel Seeks to Enhance Mobile Productivity

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PREVIOUSLY PUBLISHED TO TMC NET’S WEBRTC WORLD Aimed to meet the growing requirements of a mobile-first world, Mitel has revealed new mobile solutions for real time communications. The new Mitel Mobile Cloud Suite is empowering stronger communication and more productive collaboration amongst enterprise businesses, project teams and small firms. In fact, the suite allows Tier-2 and Tier-3 mobile carriers to provide more effective, rapid and cost-efficient hosting to VoLTE, ViLTE and VoWiFi technologies, in addition to advanced messaging services. The Multi-ID, for example, allows users to easily attach all contact numbers and means of communication to be streamlined into a single device. Users are able to open a native application on any mobile device to make calls, listen to voicemail, send and receive text messages. Evolving to meet the ongoing needs of today’s Executive and Project Lead, Mitel has established the Embedded Communications solution, the first product to emerge from the Mitel Accelerator, allowing businesses to integrate voice, video and messaging directly into mobile business SaaS applications. This streamlines mobile communications by allowing team members to stay in one app, as opposed to many, while communicating and collaborating in real-time without delaying, missing or overlooking very important details. The Embedded […]

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FTC Success Elusive In Enforcing National Do Not Call Registry

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PREVIOUSLY PUBLISHED ON TMCNet’s TELEMARKETING SOFTWARE SITE Every two years, the FTC (News – Alert) is required to report to Congress on the use of a National Do Not Call Registry. This includes complaints and utilization by both businesses and consumers. Gauging how well companies are adhering to guidelines and finding loopholes surrounding current laws, Congress will have a better understanding on which laws are working and which need to be amended in eliminating telephone spam and fraud. The checks and balances system aims at bringing the average American a little more peace of mind at the start of their work day and when sitting at the dinner table. Based on reports covering the last two years, as submitted on December 31, the lawmakers on Capitol Hill have given the thumbs up, as the FTC has demonstrated satisfactory efforts in enforcing telemarketing rules within the business world. Many of us may disagree, especially if we are continuously hounded by those companies texting and calling us at all hours of the night, telling us to “stop what you’re doing…” and trying to get us to spend more on student loan forgiveness programs than we would be going directly to Navient (formerly Sallie […]

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