Tech Leaders Make a Bold Statement, Predicts These Companies Will Undoubtedly Fail in Three Years or Less

Technology, Business, Hybrid Cloud Systems, Cloud Computing, Web RTC, WebRTC, Unified Communicaitons, Digital Innovation Benchmark, Remote Workers, Security, AWS, Remote Workforce, Pandemic, Covid-19, Coronavirus, LiveCareer, Kong, Kong Survey, Kubernetes, Kubernates, APIs, API Traffic, Scalability, Testing, API Performance, Cloud Accessibility, Amazon Web Services, Google Cloud Platform, Microsoft Azure, Budget Allocation, IT, IT Accountability, Modernization, Mixed Deployment Envrionments, Microservices, Proprietary Database Creation, Automated Infrastructures, API Design, Automation, API Gateways, Software, Business Solutions, Integration,

Previously Published to News Break One year into the pandemic and our world is becoming the ultimate ghost town. We’re seeing a massive exodus from the West Coast, businesses closing doors, and workers being laid off in numbers from those that had never been laid off before. Tech says there’s an app for that but so many fail to listen! In an annual Kong survey, more than 400 senior technology decision-makers were polled across a broad range of US and European industries, the general consensus was that if businesses refused to modernize, they’d be next to be featured in the Smithsonian. According to the 2021 Digital Innovation Benchmark report, 51% of tech leaders expect a majority of businesses to go under, or be acquired, by 2024. These leaders went so far as to state that companies lagging in digital innovation may live only three years — and, that’s if they rush to do something now. In fact, nearly 89% of respondents went on to explain that by creating new digital experiences, businesses could easily combat the challenges faced by the pandemic and that these interests should serve as critical to their organization going forward. In 2020, only 75% of respondents […]

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Improving the Corporate Culture | How to optimize your workforce from a distance

Workforce Optimization, Work from Home, remote workforce, Unified COmmunications, Web RTC, Employee Retention, Corporate Culture,

Previously Published on News Break 2020 led to a surprising shift in how businesses would operate going forward. Many of these businesses have learned that they could actually cut costs by removing overhead. Others are downsizing and/or relocating to more tax-friendly areas of the United States. While some have let go of their workforce, others are growing at an unprecedented pace. With employees spread far and wide, companies are doubling down on the corporate culture and how teams operate. Productivity was a major concern for businesses with no existing infrastructure and with employees unaccustomed to working from home. Performance was another issue. Uncertainty in the market had led to uncertainty in business, forcing those businesses to think outside the box and tighten up their strategies to ensure continued success. Challenges are illuminating unique opportunities for companies to not just strengthen the workforce but to strengthen the corporate culture. By improving employee retention ratios, we begin to eliminate high rates of employee turnover, which often equate to higher rates of unnecessary spending, associated with the recruitment, training, and onboarding of temporary new hires. When employees don’t feel appreciated when they feel underpaid or as if there is no room left for […]

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Real-Time Messaging: To Be or Not to Be Productive

Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

PREVIOUSLY PUBLISHED TO WEBRTC’S REAL TIME COMMUNICATIONS BetterCloud, a blog community that periodically releases research data related to the Tech World, recently released findings of a survey covering the trends for cloud-related activity within the Enterprise realm. More than 1600 total IT professionals and end-users participated in the poll. Of those surveyed, 76 percent of them came from small-to-medium sized businesses with 14 percent from large-sized organizations. Everyone else fell between the gaps. With such a gap in participants, it’s very interesting to see the correlation between both groups of adoption and the common denominators that fall in between them. This survey focused on the data related to utilization of real time messaging, distractions and the overall organizational impact of real time communications. The end-goal was to help businesses make more intelligent decisions when it comes to choosing better business technologies. With little need for additional phone services, most small-to-medium sized businesses choose not to increase investments for phone systems, as they are considered unnecessary to the organization. Yet, 57 percent of all groups surveyed use two or more real-time messaging applications for both internal and external communications. Some organizations are using as many as five messaging services at a […]

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ShoreTel Expands Globalization Growth Through HYBRID System and Voxbone Partnership

Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

PREVIOUSLY PUBLISHED TO TMCNET’S UNIFIED COMMUNICATIONS ShoreTel, provider of unified communications solutions and phone systems, has decided to partner with Voxbone in extending the reach of its Cloud PBX Service. Voxbone is a global provider of virtual local and business-centric telephone numbers, serving both individual and enterprise consumers. Impacting global expansion strategies, ShoreTel’s partnership with Voxbone will enhance enterprise operations, by allowing clients to be reached by customers outside of their current territories and markets.   ShoreTel recently launched the Connect CLOUD, providing fully hosted management to benefit collaboration and unified communications experiences. This not only establishes a centralized universe for companies working across continents, but it also allows them to receive direct inward dialing (DID) extensions that facilitate global demand through a carrier-grade network. Voxbone, an industry choice for many, has partnerships with national carriers all over the world, providing service possibilities to the end-customer.  They not only assign traditional geographic-based numbers, but they also provide regional 800 numbers and the ability to receive text via virtual mobile numbers. This is extremely important for organizations that are switching from strict call center models to contact call centers in keeping with modern progression. This move also facilitates customer contact through multiple […]

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Empire Access Ditches Legacy Systems, Implements GENBAND

Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

PREVIOUSLY PUBLISHED TO TMC NET’S REAL TIME COMMUNICATIONS GENBAND, provider of real-time communications solutions, recently announced the release of a Network Transformation solution through Empire Access, a state-of-the-art provider of fiber optics. The Network Transformation tool, a software-based solution, has implemented the GENBAND C15 Call Controller in maximizing and upgrading Empire’s communications systems, taking them into the new generation of telecommunications capabilities. The C15 Call Controller has made a name for itself in the past, supporting a variety of standard protocols, interfaces and features that enable both IP and legacy servicing for its Class 5 predecessor that have allowed for better clarity, innovative video calling and call logging abilities and even mobility. With the implemented Network Transformation rollout, Empire Access now finds itself with better network efficiencies and the ability to offer clientele advanced communications servicing. The addition of the C14 Call Controller allows the Network Transformation solution to consolidate network infrastructures and enhance all previous IP-based technologies. Empire Access would now be able to facilitate applications servers, webRTC, wireless access gateways, intelligent messaging and session routing. They will now be able to engage virtualizing networking functions and implement cloud-based “as a Service” options. We all know the power of […]

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Mitel Seeks to Enhance Mobile Productivity

Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

PREVIOUSLY PUBLISHED TO TMC NET’S WEBRTC WORLD Aimed to meet the growing requirements of a mobile-first world, Mitel has revealed new mobile solutions for real time communications. The new Mitel Mobile Cloud Suite is empowering stronger communication and more productive collaboration amongst enterprise businesses, project teams and small firms. In fact, the suite allows Tier-2 and Tier-3 mobile carriers to provide more effective, rapid and cost-efficient hosting to VoLTE, ViLTE and VoWiFi technologies, in addition to advanced messaging services. The Multi-ID, for example, allows users to easily attach all contact numbers and means of communication to be streamlined into a single device. Users are able to open a native application on any mobile device to make calls, listen to voicemail, send and receive text messages. Evolving to meet the ongoing needs of today’s Executive and Project Lead, Mitel has established the Embedded Communications solution, the first product to emerge from the Mitel Accelerator, allowing businesses to integrate voice, video and messaging directly into mobile business SaaS applications. This streamlines mobile communications by allowing team members to stay in one app, as opposed to many, while communicating and collaborating in real-time without delaying, missing or overlooking very important details. The Embedded […]

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Axway Acquires Appcelerator, Both Entities Continue to Expand Enterprise Potential

Unified Communications, Call Center, Contact Center, Call Controls, Web RTC, API Solutions,Appcelerator,Arizona,Axway,Cloud Technologies,Cloud-based Technologies,Cloud Security, Cloud Computing,Data Sourcing,Developer,Featured News,France,Integration,Jean-Marc Lazarri,Silicon Valley,Tech Crunch,Technology Marketing Corporation,Technology News,TMC Net,TMCNet, Tech News, Technology Marketing Corporation,

Previously Published to TMC Net’s Communications Developer Zone Two entities came together in the name of enterprise business and accessibility, as Axway, driver of business critical interactions for enterprise business, acquires Appcelerator. Known for a platform utilized in mobile app development amongst customers such as T-Mobile, PayPal and GameStop, the acquisition of Appcelerator means a totally new direction for Axway, as it expands B2B service incentives for new and existing clientele. Appcelerator brings Axway competitive leverage by implementing mobile and API solutions into the new business initiatives at Axway.  Axway, previously without mobile capabilities, will now be able to service clientele through end-to-end solutions that will allow corporate data to become accessible on mobile. Appcelerator creates solutions, delivering native cross-platform apps, quickly and by bringing mobility to the life of any data source, utilizing cloud-technologies. While no purchases price has been disclosed in the matter, it is said that this acquisition was a “cash on the table” deal. Perhaps the most important element in the deal, however, was that nothing at Appcelerator would be changed. The company’s purpose will simply expand. Because the product and brand has such a strong influence in the corporate world and a mutual customer base, […]

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Time for an SaaS Update?

TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,

PREVIOUSLY PUBLISHED TO TMCNET’S CUSTOMER SUPPORT SOFTWARE It’s no secret – and definitely nothing new – a good help desk is necessary in allowing the corporate world to flourish, one business professional at a time. At smaller companies, Help Desk Support and IT may, in fact, be the same department. But, at larger firms, they are as much the same as night and day. Help Desks are responsible for serving their own internal clientele in the best way possible. They also may serve as the company’s Tech Support department for external customers with incoming concerns with a company’s product lines, services or website functionality. They are often the first point of contact with tech concerns – and many times the only point of contact. Susan J. Campbell recently discussed how your days are numbered if your differentiation isn’t based on quality service. No matter which audience you’re serving, if you are the first point of contact or the last – your focus better be on quality and maximized performance. But, how can you do this when your desk isn’t organized and files are thrown all over the place? How can you do this when your own team isn’t on the […]

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A New Standard in CRM for Commerce, Healthcare and Remote Workforces

Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,Video Conferencing, Google Hangouts, Vidyo, WebRTC, Unified Communciations, Google,

PREVIOUSLY PUBLISHED TO TMCNET’S WEBRTC SOLUTIONS A sharp increase in online sales shows that consumers are learning to trust brands through interactive experiences and online platforms. A “buy it now” mentality has influenced the demand for most brands to shift the way they do business and often changing the first point of contact between the brand and the consumer. Most importantly, this adoption has led to an increased need to meet the consumer “at the door” with a qualified sales specialist and customer service representative in assisting the consumer in an enriched shopping experience. Last week, VeriShow released an integrated solution that benefits Salesforce Live Agent. This customer service tool allows companies to provide an enhanced live chat option in meeting their customers with a better in-store experience. Taking control of the sales funnel, VeriShow allows agents to lead the customer directly to a particular product or service of interest, as they are given the power to access consumer screens and better guide them through the sales process. This, of course, can be done in real time – and saving energy on behalf of the consumer, while better influencing the point of sale and reducing drop-offs to the sales funnel. […]

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Health Apps Show Rapid Adoption, Promoting a Healthier Lifestyle Through Usage

Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

PREVIOUSLY PUBLISHED TO TMCNET’S REAL-TIME COMMUNICATIONS According to PricewaterhouseCoopers, “Smartphones, connected medical accessories and apps have been underutilized by the healthcare industry.” But, not any more! Recent studies report a shift in the way consumers are caring for their health, as usage soars for health-related apps and technologies. In 2016, it is predicted that we will see an even larger shift in consumer access to personal records, video diagnoses and even monitoring of our own health. Many of us have alarms set up on our phones already, reminding us to stay hydrated. Others are connecting smartphones to small devices that clock sleeping patterns and restlessness in the night. This year alone, ensa introduced International audiences to a HIPAA-Compliant app that allows individuals to access healthcare records at any time of day, whenever they please. Most recently, a “Good Habit App” was released by ORCAS to curb bad habits by monitoring cause and effects on health conditions, while instituting good habits in developing healthier individuals. In late 2015, GreatCall acquired Lively, Inc. in supporting the health needs of our growing niche of tech-savvy senior citizens. For years, consumers have been heading to the Internet to research every sneeze and every scratch […]

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